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Features

Usage Based Pricing
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How it Works
Click here to see more information on how it works.

Free Trial
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Website Monitoring - Product Highlights



Highlights



Simple to Use Interface


Main Console

See all your monitors at a glance.  The main console shows current status, the monitor's streak of uptime or downtime and a visual trace route of the latest test.


Main Console


See all your monitors at a glance.  The main console shows current status, the monitor's streak of uptime or downtime and a visual trace route of the latest test.


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On-Demand Global Testing

This easy-to-use tool enables global testing by simply selecting the monitor and clicking on a station to test from.


Realtime Testing


This easy-to-use tool enables global testing by simply selecting the monitor and clicking on a station to test from.


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Visual Trace Routes

Got routing issues?  1stWarning archives the trace routes of all tests performed.  With our geolocation technology, you can see the routes of the tests on a map.

Review archived trace routes that may indicate problems, or perform live trace routes from any monitoring station to your service.




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Comprehensive Website Testing
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It's not Just About Downtime - It's About Availability

1stWarning uses a global network of monitoring stations to test your site for availability issues that go beyond downtime.  1stWarning takes a more comprehensive approach to monitoring.  We check for the issues that can cause lack of availability to your website, even though it may be up and running.

  • If your site is listed as a phishing site
  • If your site has been placed on a DBL (domain block list)
  • DNS hijacking
  • SSL certificate validation and expiration
  • Performance degradation
  • Unexpected content changes
  • Content matching
  • Redirection to the wrong site
  • And of course, downtime


Comprehensive Email Testing
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Email Delivery is Critical to Your Business

Find out immediately if your email server has been block listed or is malfunctioning.  Like our website monitoring, 1stWarning performs comprehensive analysis of email servers to make sure your email is being delivered.  Our monitoring stations check for the following issues:

  • If your site has been placed on a block list.  We monitor the major, reputable block lists that are in use by the majority of companies worldwide.
  • DNS hijacking
  • Reverse DNS entries.  Without these, your email will be blocked or delayed.
  • Open Relays.  This is a simple configuration setting, that if accidently set incorrectly, will allow spammers to hijack your email servers.
  • Delivery tests.
  • And of course, downtime


Other Protocols
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Test Any Publicly Accessible Protocol

1stWarning can also test DNS, FTP, SSH, POP3, IMAP, UDP, SNMP or any other service by using our port monitor.


Reporting
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Log Report

This report lists a log of tests performed for monitors, both successful and failed.  The listing defaults to the current day, however, any timeframe can be displayed by using the calendar control. The listing can be of all monitors, or restricted to a single monitor.

Advanced filtering the list is enabled based on variety of fields.  For example, to see all tests that have an error message with the word 'timeout' in it, select the 'Description' context menu, pick the 'Add Filter' option and enter *timeout* in the description field.




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Availability Reporting

This report lists all the monitors for your account and the percent uptime for each in the timeframe selected.  The default timeframe is the current day, but can be changed using the calendar control on the left menu or by using the 'Timeframe' menu item.  View data for test from all stations, or select a single station to see if there is a problem with availability from a particular part of the world.

From this report, you can drill-down into the history of availability for the monitor and view the log entries for any downtime that occurred.


Availability with History Chart


Drill-down into the history of availability for the monitor and view the log entries for any downtime that occurred.


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Performance Reporting

This report lists all the monitors for your account and the average performance of different aspects of the test in the timeframe selected.  The default timeframe is the current day, but can be changed using the calendar control on the left menu or by using the 'Timeframe' menu item.  These performance metrics are:

  • DNS time - how long it takes to resolve the DNS query to get the I.P. address of the service.  Slow DNS times can occur due to overloaded DNS servers or DNS servers that are not in close proximity to the visitor.
  • Connection time - how long it takes to establish the initial connection to the service.
  • Total test time



Pinpoint Your Performance Problems


See the different components of performance with drill-downs into the history for the monitor.


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Exporting

Reports can be exported (and emailed as an attachment) into a variety of formats, including:

  • Adobe PDF
  • Word for Windows
  • Excel
  • Rich Text Format
  • XML
  • Comma Separated
  • Tab Delimited
  • WordPerfect



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Customization

All reports include several customization options, including:

  • Multiple Filters - Combine several filters together to drill down effectively into your data
  • Custom Layouts - Pick which columns to display and which are charted
  • Chart Type - Select from a variety of chart types to better visualize your data
  • Sorting - Sort by any field on the report
  • Combination Reports - Combine several reports onto the same page



Alert Escalations
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Unlimited Contacts

1stWarning supports alerting an unlimited number of contacts with escalations.  For example, an alert can be set up for the main contact after one failure, but other alerts can be sent to secondary contacts if the issue is not addressed.  Escalations can be customized to be sent after a specified number of failed tests.

We support sending alerts via the following methods:

  • Email
  • Text Message
  • SMS Message
  • Pager
  • AIM


Suspension Periods
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Suspend Monitoring for Scheduled Maintenance

With 1stWarning, you can set up unlimited, one-time or recurring suspension periods where monitoring stops.


Realtime Dashboard
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Realtime Status Dashboard

This is the screen to have running on your second monitor.  For every monitor setup, a visual status is displayed.  This status is update continuously for each monitor, so you can alway see your system's status at a glance.

If a failure does occur, simply click on the red light and a see a detailed analysis of what is wrong.

This is also a great screen to create a link for on an iPhone or other smart device.

Refreshes Automatically


The dasboard maintains a realtime view of your monitors.  It updates continuously, so you can see the latest status of your monitors.


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User/Group Security
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Users

Each account can have multiple users with different access levels.  Users have their own username and password, and can have limited access to the account when used in conjunction with Groups.  The User Administration screen allows for the creation, deletion, and editing of users.  If a user is given administrator privileges to a group, then that user has the ability to create additional users.  Group administrators can then assign those users to only the groups they administer.


Users


Each account can have multiple users with different access levels.  Users have their own username and password, and can have limited access to the account when used in conjunction with Groups.  The User Administration screen allows for the creation, deletion, and editing of users.  If a user is given administrator privileges to a group, then that user has the ability to create additional users.  Group administrators can then assign those users to only the groups they administer.



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Groups

are collections of access permissions that can be granted to users.  Administrators can define one or more hierarchies of access permissions using the User Group Administration screen.  Users can then be added to a group and they will have all the permissions that are associated with that group.  Users may belong to multiple groups and their site access permissions will be the aggregation of all the groups with which the user is associated.  The Account Administrator is the only user that has rights to edit/delete all groups. A Group Administrator may define and manage subgroups.


Groups


Groups are collections of access permissions that can be granted to users.  Administrators can define one or more hierarchies of access permissions using the User Group Administration screen.  Users can then be added to a group and they will have all the permissions that are associated with that group.  Users may belong to multiple groups and their site access permissions will be the aggregation of all the groups with which the user is associated.  The Account Administrator is the only user that has rights to edit/delete all groups. A Group Administrator may define and manage subgroups.



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